Review of natural silk lash-by-lash eyelash extension + touch-up at Lavande, Punggol Plaza

Went down on Friday evening to redeem my lash extensions and was surprised to know that it is a sister company of Dreamlash.

Started the eyelash extensions promptly but I was stunned by how much the glue stings my left eyelid, fortunately at the end of the extensions there was no visible damage to my eyelids. The extensions were very short-lived because today is merely day 3 but as you can see from the photo below, the remaining extensions are very sparse as many strands of extensions have already fallen off. I was expecting the same quality akin to Dreamlash and I was pretty disappointed.

The Groupon includes a touch-up session which I have booked my appointment on the coming Sunday, let's see if that can help lengthen the lifetime of the eyelash extensions.

Review of 1-Hr Lymphatic Detox Treatment at Indulge Skin & Body Lab, The Star Vista

Recently purchased the Groupon deal for 2 sessions of Lymphatic Detox Treatment at Indulge Skin & Body Lab for $54. Arrived ahead of my 12.30pm appointment to ensure there is ample time for me to enjoy the full hour of lymphatic massage. However I was sorely disappointed when the masseuse continued talking till 12.50pm on my health analysis until I kindly informed her that I need to leave at 2pm. The other customer who also had a 12.30pm appointment (also using Groupon) was promptly whisked off to her treatment without much sales talk by the consultant.

I wasn't too happy about the time management and had voiced out to the masseuse to please take note of time and she suggested that another masseuse help out so the treatment can be completed within less than an hour. I was upset because I had arrived on time for my appointment, but thanks to the salesperson yakking away. my treatment had to be cut short.

Finally I changed out of my clothes and lied down on the massage bed. Even before the treatment started, the masseuse had already started hard-selling me some massage oil for $68 on the pretence that it was beneficial to my body. Hello??? I paid $54 for 2 sessions of treatment, why would I top-up $68 for a product that can only be utilized for a single session. And because of the time constraint, the masseuse could only work on my back.

I rejected her courteously and finally she started kneading on my sore muscles, unfortunately the happiness was short-lived as she rattled on again about topping up for some other products. I gave in and paid $38 for a moxibustion product that did not serve any purpose. When the 2nd masseuse join in, both of them just kept yakking away when all I wanted was to rest and relax in peace. Certainly most annoying.

The treatment was approximately 40mins and I did not relax at all, when I left the shop my back was still as sore, as though the lymphatic massage was not done at all. Understandably I was not too pleased and that $38 top-up clearly did not work any magic as promised. Overall I do not recommend this place, masseuse were not skilled and in fact were much more equipped at yakking away.

Review of facial and lash extensions at Pheonix La Beaute, Palais Renaissance

Bought the deal for $50 and scheduled my appointment on a Sunday morning. I had enquired with the staff to find out how much time I need to set aside for both facial and lash extensions, the staff had informed me both procedures would take roughly 2hrs thereabouts.

First, the staff performed the facial which turned out to be my longest facial ever. I was lying on my back so long that my back was starting to ache. Don't get me wrong, I enjoy long facials so long as time is efficiently spent. And generally I would equate long facial = better results, I was simply stumped by how slow-motion everything was and the end results was not impressive at all. Not surprisingly, the facial took a whole 2hrs. 

The blackhead extraction was not performed thoroughly despite me instructing the therapist to not go gentle on me because I preferred to put up with the pain and torture of extraction in exchange for a clean nose.

Next was the eyelash extensions. Lash artist informed me that my natural lashes were short, sparse and unequal in lengths hence she could only manage 10mm extensions. Well, I trust the professional's judgement. 

Everything went fine but my major gripe was when she was removing the tape on my eyelids at the end of the procedure. Boy oh boy, that bloody hell hurts! It did felt like they were using industrial masking tape because I have never encountered tape that adheres so strongly onto the skin! Of course, I voiced out my discontent and the lash artist could only apologize. My eyelids were slightly bruised from the ferocious masking tape removal. That really spoilt the experience, just imagine how pissed I was! I left the saloon after 3hrs and 15mins, talk about major overrun man!

The extensions were nothing to shout about, I've had more impressive extensions done before. But going by the value I paid for the deal, it's not too bad after all. 

Review of eye define at Browhaus, Tampines1

Purchased the eyeliner tattoo session at $428 and went for the treatment this afternoon. I had to postpone the session to today because previously I had eyelash extensions which would reduce the effects of the numbing cream on my eyelids.

I was very worried about the pain factor because I wasn't sure how effective the numbing cream was going to be. The therapist first drew an outline of how the end results will look like before starting. Those who had seen me with my regular makeup would know that I usually line my eyelids with a thick line of eyeliner. However the therapist advised me against having such a thick line tattooed as this is semi-permanent after all. Henceforth we went ahead with a thinner, more natural look. 

She first applied the numbing cream which will take 15mins to take full effect. When she started, not only did the buzzing sound from the tattooing device send chills down my spine, I was also quite shocked to feel the tattoo device stinging my eyelids (isn't it supposed to be pain-free?). This is turning into quite a nightmare it seems. The therapist then applied a 2nd layer of numbing cream before continuing. 

The whole tattooing process was very uncomfortable to say the least, not to the extent of painful yet but just imagine how sensitive the eye area is and having ink jabbed into the skin multiple times? That is certainly not a soothing nor comfortable procedure at all.

At the end of the hour I was just super relieved that I survived without having my eyeballs pierced. Immediately after I could feel the swell in my eyelids and as the numbing cream started to wear off I could feel mild pain in the lids. 

The therapist did inform me of swelling the following day and I should use an ice pack to help relieve swelling. I also purchased the aftercare set ($160.50) to help prolong the lifetime of the eyeliner tattoo. The Build formula is said to repair and regenerate skin cells while the Fix balm is to help heal skin wounds.

Personally I would not recommend this treatment for the faint-hearted, I felt the whole experience was quite traumatizing. Undergoing such torture to save time over makeup is not a worthy trade at all! Had I known that the discomfort level was at such high intensity I would never have bought the treatment session. Nonetheless, each and every individual has his/her threshold for pain. I could undergo brazilian waxing with no sweat, facial sessions with intensive blackhead extractions also with no sweat. But this, tattooing on the eyelids is on another level altogether!

Recovery stages in another blog post soon!

Review of laser facial at Refresh Laser Clinic, Tampines Mall

Promotion as follows - Enjoy complete care at Refresh! Three minutes of Deep Laser (Gold standard FDA approved Revlite/Fotona) wash and two minutes of Intense Pulse Light Lift with pre and post treatment care by experience clinic assistant.

3 x Laser Facial at $60

Arrived promptly on a Friday evening for the first session of laser facial and after filling up the registration form, I was promptly whisked away to start the procedure. 

The clinic assistant first helped to cleanse and remove any makeup on my face before the doctor had a quick chat with me to find out my objectives from the laser treatments as it was my first session with Refresh. 

Before starting the doctor did mention that as this is my first session, he will lower the intensity accordingly.

The treatment room had about 4-5 beds and was partitioned by curtains, much unlike the individual private room I experienced at Gangnam Laser Clinic. 

The laser treatment was administered by doctor and right after followed by IPL administered by the clinic assistant.

The entire procedure took less than 15mins and I was able to book my 2nd appointment with much ease. The promotion I purchased requires the 3 sessions to be utilized within 7days hence the 2nd appointment was on the immediate Sunday evening. I am delighted to find that Refresh accepts appointments as late as 8.30pm on week days and even on weekends the doctor is available for laser facials.

On the 2nd appointment during the laser facial I was a little shocked when the laser facial felt more intense on my skin than before. I figured it is most likely due to the doctor upping the intensity since this was my 2nd session.

On the 3rd and final session, I chickened out and requested for a lower intensity which really felt like nothing on the skin. Needless to say when the laser operates at such lower power, there is not much effect so to speak. 

1st session by Dr David Tan
2nd session by Dr Yau

3rd session by a doctor whose name I can't remember. 

There is no consultation with the doctor nor follow-up offered and every single laser session I had a different doctor treating me. I am still deciding whether or not to take up a package because their prices are comparatively cheaper amongst all other laser clinics. 

Review of Fat Freezing at Only Aesthetics, 25A Lorong Mambong

Purchased a Groupon for 2 sessions of Exilis Laser Fat Reduction for $114 but owing to misinformation on Groupon's website (not again!) and wrong information given by Only Aesthetics' staff, I showed up for my appointment only to find that the Lorong Mambong outlet does not have the Exilis Laser machine.

Nonetheless, the consultant swapped Exilis Laser Fat Reduction for Fat Freezing treatment (Groupon price 3 sessions for $260). In today's single appointment alone, the Fat Freeze treatment administered was 2 sessions. Of course, no beauty appointments are complete without up-selling by the consultant. As part of their ongoing promotion, the consultant recommended CoolSculpting for $588 which promises to deliver results in a single session. Blehhh, I am here to utilize my Groupon and see results from this treatment, not spend additional bucks on other costly treatments.

I went down during lunch and the clinic appeared to be under-staffed, the consultant attending to me was overwhelmed with phone calls and faxes. There was no explanation given to me for the treatment I was having and no explanations on what to expect.

After I rejected the consultant's offer for CoolSculpting and insisted on going ahead with Fat Freeze, the consultant kindly added that Fat Freeze does not produce results in a single session, I will need at least 5-6 sessions to see results.

The consultant applied a gel on my tummy and laid out a cold wet piece of cloth on my tummy before using the Fat Freeze machine on my target area. The overall sensation was a strong suction pressure (similar to vacuum cleaner) on my belly. The 2 suction plates (1 on each side of my tummy) is equivalent to 2 sessions of Fat Freeze.

After 45mins I was done and of course, there was no visible results (abuthen!). Oh well, at least I tried.

Review of body massage and premium facial at Beyond Beauty, Tampines

$42 Groupon comprised of -
60-min full body massage (choose 1):
 - Fusion massage
 - Ginger massage
 - Red wine massage
 - Swedish massage

60-min premium facial (choose 1):
 - Micro dermabrasion facial
 - Vita Glow facial
 - Bi Polar facial

15-min bird’s nest eye mask application
15-min royal steam bath or hot blanket treatment

I redeemed my Groupon yesterday, the massage and facial were most basic and nothing to shout about but what was abhorrent was when I checked back to the Groupon deal site only to realise that I've been short-changed! The consultant and beautician did not redeem the 15-min bird’s nest eye mask application and 15-min royal steam bath or hot blanket treatment for me.

As a customer I felt short-changed because I did not get to enjoy what I paid for. This is certainly not acceptable behaviour of a reputable beauty saloon and I have reached out to Groupon, let's see what they have to say.

Review of PulsedLight Skin Facial at CSK Aesthetics, Tampines Telepark

Upon receiving CSK clinics' pamphlet in my mailbox, I made an appointment with the intention of trying out their laser facial at a promotional price of 4 sessions at $68. But when I arrived the branch manager told me that the doctor on duty has left for the day (??? I did make an appointment to see the doctor for laser facial, didn't I!).

Anyway, my intention for going down to the clinic is to treat my skin concerns (namely, dull skin), not pick an argument hence after my consultation with branch manager Kerlyn, she recommended PulsedLight Skin Facial.

Mention IPL and one would commonly associate it with hair removal treatments. True enough, INTENSE PULSED-LIGHT (IPL) HAIR REMOVAL is an advanced and semi-permanent hair reduction method. Beams of specially filtered light are used to disintegrate hair from the root. New hair growth is delayed and a percentage of hair may not re-grow. (Source: http://www.strip.com.sg/sg_en/m/faqs/faqs-ipl/)

Another application of IPL, which is gaining large popularity in recent years, is actually in facials towards treating skin conditions.

PulsedLight Skin Facial CSK® Clinical IPL makes use of pulses of light to reverse the skin's photo aging process, pigmentation and vascular lesions. It is a comfortable, virtually painless and quick procedure. Our clinical IPL systems incorporates the latest advances in cosmetic IPL - more powerful and yet much less painful. This is due to the “cold touch” technology and combination with thermal RF for better penetration deep into the skin layers. (Source: http://www.cskclinics.com/clinical_ipl.php)

The clinic was running promotions and 13 sessions of said treatment will cost $1,638 before GST. I was not going to put my money down on something new which I have never tried before. Per session ala carte price was $204 before GST. However since I had already made a trip down, I was prepared to shell out $180 for this session which Kerlyn eventually managed to work it out and offered me the treatment at $180.

I must mention that there were a few small acne bumps on my face, just pure bad skin day (plus a late period) because I do not have acne problems so to speak. To which Kerlyn and also the beautician noted and mentioned the IPL facial will help alleviate the acne.

After settling payment, I was brought to the treatment room, the beautician first removes my makeup and double cleanses my face. After which a cooling gel was applied onto the skin before the machine was applied onto. With goggles to protect the eyes, all you could feel were bright pulses of light being applied onto the face in a systematic manner. There was only slight discomfort (definitely more tolerable than laser facial) around the lip and mouth area as the skin was thinner in those regions. After completing the IPL application, a mask was applied to cool down the skin surface. Do note that this a not a full facial so to speak, no extraction, facial & neck massage included.

Immediately after the treatment I did not see visible results, the acne bumps were still there. Hence I left the clinic without signing up for a package.

Review of lash extensions by freelance lash artist Julia

My lash craze has continued much to the dismay of my wallet and after hunting down a few saloons to find out about their package prices, below are some of my findings (in order of priority based on my experience with them) -
1. Dreamlash (I called the saloon 11times before someone answered my call, really casted doubt over how easy it would be to secure an appointment with them if I had purchased a package)
Each session comprising of full set extensions + removal
5 sessions - $688
8 sessions - $988

2. Lolita's Lash
Buy 4 touch-up sessions and get 1 touchup free - $396

3. HighBrow (I asked if it was possible to swap the removal sessions into touchups, the kind staff responded with an explanation of how important it is to have proper removal to ensure no glue residue is left behind on the eyelids, now I know!)
Each session comprises of full set extensions + touchup + removal
7 sessions - $660

If you had seen me without eyeliner on, you would know I look perpetually exhausted because of my tiny Asian-slit eyes and literally non-existent natural eyelashes.

Imagine waking up in the morning with a presentable face.

Imagine having semi-permanent fake eyelashes without the hassle of pasting the falsies, without the discomfort of the fake lash weighing down on your eyelids.

These are just some of the benefits semi-permanent lash extensions offer.

In short, the lash extensions really make me look less shitty when I get up in the morning so much so that I can come to office without eyeliner. Which explains my undying love for eyelash extensions. Based on my experiences with both the good and bad, here are 2 factors which I believe determines the level of comfort in the user as well as the lifetime of the extensions -

1. Adherence of the lash extensions - the uncomfortable lash extensions are pasted onto the root/tip of your natural lashes, hence when you blink or close your eyes tightly, the glue residues "bite" into your eyelids causing great discomfort. When the extensions fall off, there is also a high likelihood of your natural lashes falling off together.

On the other hand, the comfortable extensions are pasted mid-length onto your natural lashes. this way you do not feel the extensions at all.

2. Quality of the lash glue and skill of the lash technician - a skilled technician would know the right amount of glue to use to ensure that the extensions adhere well because excessive glue would cause a burning sensation - which was what happened at The Best Beauty - when you open your eyes after the lashes are completed.

No matter how strong the glue is or how skilled the technician is, much depends on how well the user maintains the extensions. Some of the common activities to avoid include -
1. Oil-based makeup removers and mascaras (in fact, with the extensions done you would not require much eye make-up, hence a gentle cleanser should suffice)
2. Swimming
3. Rubbing of the eye area (this is self-explanatory because it causes the extensions to fall off)

In fact when I shower, I try hard not to get water from the shower head directly onto my face otherwise I would have to dry my eyes using my palms, this is deadly for the extensions!

Back to the recent lash extension I did, after searching high and low for reputable saloons offering lash-by-lash extensions, I was thrilled to chance upon Julia's advertisement for home-based eyelash extensions services! Prices were really competitive, what more, she travels to your place at no extra transport charge, Imagine my surprise when the petite lady who showed up at my doorstep is a Korean lady! Upon taking her suggestion I went for the $75 extensions and because my natural lashes are very short and sparse, Julia had quite a hard time fixing the extensions. The whole session took approximately an hour, thanks to her patience, dexterous fingers and fantastic skills, I was very pleased with the end result of the extensions!

As at today, the extensions are already 2 weeks old and I am very happy to say that they are still very much intact and I really recommend Julia's services :) No doubt for first-timers, Groupon deals will be alot cheaper but going long term, as seen from package prices of the various saloons listed above, $75 per session is definitely more affordable :)

Review of bikini line IPL at BioSkin, Tampines

Groupon deal - For $88, you get 12 Bikini IPL Hair Removal Sessions (worth $3852).

Q : Did 12 sessions produce a permanent result?
A : No. After 12 sessions I still have very normal hair growth on the targeted area.

 Q : How was the overall experience at BioSkin?
A : Mediocre.

Inconsistencies with difference therapists - each time I visit, there is bound to be a different therapist attending to me. Though a therapist have mentioned before that each and every personnel is well-trained in the various services BioSkin offers. I did not experience that at all because for the 12 treatment sessions, every therapist administered (1) varying number of shots and (2) not hitting the same exact bikini line targeted area I signed up for. I did feel short-changed for that. Even when it came down to instructions for undressing, there was one treatment session where the therapist requested I removed my top (I was dressed in shorts and a t-shirt) too just so that hair will not get onto my clothes. I was simply bewildered.

No hard-selling - this came across as a pleasant surprise because after the nasty experience at Jean Yip the last time round, I had a deep-seeded belief that these big enterprises will want to cross-sell customers different services available at their saloon. However at BioSkin, you can feel rest assured that you will walk in for your treatment and not have to listen to any hard-selling by their therapist. 

Ease of booking appointments - as I stay near the beauty salon, I usually picked weekend appointments as early as 9am in the morning so that I could continue the rest of my day with no disruptions. I usually book the next month's appointment on that month's appointment day. A couple of times I did have to reschedule and it was really a pain because the salon is almost always fully booked.

IPL experience - it is painful but tolerable, according to my underarm therapist at another salon, this could be due to BioSkin employing an older generation IPL machine which produces a distinct "piak" sound each time a pulse is administered. Furthermore, at body parts where there is so much nerve endings, sensations are naturally heightened.

Deal gone sour?

I purchased a 3 session massage from Deal.com.sg to redeem at Narcissus Javanese Massage & Hairdressing.

I was able to redeem the first session smoothly, albeit the masseuse miunderstanding my instructions - I had requested for the 1hr session to be shortened to 45mins but she misunderstood as I wanted the session shortened to just 30mins. Narcissus is not exactly your posh spa place and the treatment "rooms" are actually partitioned by curtains. I didn't felt secure when removing my clothes before the massage. There were also no proper cupboards or locker for you to store your belongings.

Nonetheless the masseuse is good at kneading my sore shoulder and back with her firm strokes.

Made an appointment for the 2nd session on 13Feb but to my horror the merchant contacted me on 12Feb stating that they are not able to honour my voucher because Deal have not paid up for 2months already.

Rang up Deal and after plenty of time spent waiting on the line, a curt and unsympathetic customer service officer picked up my call. When I questioned her what happened, she shot back a reply saying that I am the 1st customer to voice out such a complaint. Out of concern that they are going bankrupt or winding up soon, I asked the officer if their company is facing any financial issues, to which she says she has to check with the relevant departments and cannot offer me a direct answer (oh wow, what a cover up?). Before I could even get her name, she hurriedly ended the call.

Meantime I had also dropped an email to Deal demanding to know what exactly happened -

Hi Deal.com.sg,
I purchased the attached deal and made an appointment on 13Feb unfortunately the merchant tells me that deal.com.sg did not pay up in the past 2 months hence they not allow me to redeem my massages. Please advise and refund at your earliest convenience.

Following the call the officer dropped me an email -

Hi Good afternoon to you.

We are in the process of checking your enquiry with the relevant department as well as the merchant. Kindly do provide us some time for us to provide you with the solution. Once we have received the solution, we will be contacting you at the soonest. We hope to have your kind understanding on this issue. If you have any enquiries, please do not hesitate to contact us at (65) 6299 3011.

Thank You.

Sincerely, Nurul
Customer Relations Executive
Ensogo Group
sg.crm@ensogo.com

I also left a comment on the Deal's Facebook page demanding to know why, originally a representative had replied me but subsequently Deal deleted my comment entirely! Sneaky eh.

Thankfully Deal.com.sg did not take long to settle my dispute, on 16Feb they reverted

Dear Ms Lisa

Good day to you. Thank you for your email.

We will proceed with a refund for you for the remaining 2 sessions. The amount of $41.33 will be refunded back to you in approximately 14 - 21 working days, back to the same credit/debit card that was used to purchase the voucher. Thank you very much and have a nice day ahead. If you have any enquiries, please do not hesitate to contact us at (65) 6299 3011.

Thank You.

Sincerely, Nurul
Customer Relations Executive
Ensogo Group
sg.crm@ensogo.com

As at today 6Mar, I am still waiting for my credit card statement, fingers crossed!

Review of Just10 Group, Queensway Shopping Centre

I paid $18 for this deal -
Just10 Group Multi-location: L'Oreal Brand New 8-Step Detox Hair & Scalp Purifying Treatment Voucher value: S$280.00

Went down during lunch time today hoping to get a good wash and blow-dry. Walked in with permed curly hair (as you would know), the hairdresser was trying to get me to top-up for add-ons and/or packages which I kindly refused.

At the end of the treatment I walked out of the salon with STRAIGHT HAIR because of a bad "blowjob". I suppose the hairdresser was upset that I did not purchase any add-ons and/or packages hence she decided that she will blow-dry my permed hair to its straight original form BOO-HOO :(

Review of lash extensions at The Best Beauty, Century Square

** Updated 17 Feb
Bought the deal for 2 Pax Barbie Doll Eyelash Extension & Perm from JuzToday and intended to redeem it together with my BFF. When calling to book appointments, the staff insisted that they do not run lash extension deals for 2 Pax. And secondly, though the deal stated no surcharge for redemption during CNY period, the staff told me over the phone that there is a $10 surcharge. I went ahead to make an appointment for redemption on 14Feb for myself (1pax).

At the same time, I contacted JuzToday regarding a mis-representation in the deal

Email -
"I bought the 2 pax option for this deal "Only $18 for KOREAN POPSTAR Barbie Doll Eyelash Extension + 3D Eyelash Perm @ 7 Locations Islandwide" !!

Under the T&Cs it was stated that this deal was "Valid on eve of PH & PH!" but when I called up to fix an appointment for me and my girlfriend, the merchant tells me $10 surcharge is applicable per pax. Can you explain to me why does your website leave out this crucial piece of information?"

JuzToday replied -
"We checked and confirmed that the merchant did not inform about the surcharge to us previously. It might be due to the coming CNY festive season.

Nevertheless, we are sorry for any inconvenience caused.
Would you be able to consume the coupons? Thanks."

Come 14Feb, I went down punctually to redeem the deal. Upon reaching the shop I flashed the voucher to the shop assistant showing proof that the T&C clearly states 2pax and I paid $32 for the 2pax voucher. Honestly, how else can you interpret "2 Pax Barbie Doll Eyelash Extension & Perm"?

To my horror, the lady replied me out loud, attempting to humiliate me in the shop by saying that for this price, there is no way you could have purchased a deal for 2pax. She interpreted the deal as 1Pax to enjoy the lash extensions and the 2nd pax to enjoy the lash perming. Not lash + perm for 2 customers. I honestly found this reasoning to be bullshit. Nonetheless, I do not wish to argue further, just wanted to finish the extensions and get the hell out of this shady shop.

Before starting the lash extensions, the shop assistant kept harping on eyelash perming. Well, according to her flawed interpretation, I could redeem both lash + perm on myself. I thought since it was already included in my deal why not just do it. To my horror yet again, the lady tried to up-sell me $120 top-up for perming, claiming that their shop uses premium perm solution that will produce very long-lasting perm effects. Do you really think I am a 3 year old?

Grudgingly, we finally begun the lash extensions. While working on my lashes, once again the hard-selling tactics surface. She claims that since I am not doing lash perming, she offered to do a thicker layer of extensions and requested that I top up $30 for another layer of lash-by-lash extensions on top of the cluster extensions that my deal covered. This according to her, will ensure that the extensions last longer. I clarified with her to ensure that there will be no discomfort because I fear that a thick layer of extensions will be too heavy for my tiny eyes. She confirmed that I will not feel a thing (the extensions).

Well, with my eyes at her mercy, I agreed. I suppose she loaded my eyelids with tonnes of glue because my eyeballs felt like they were burning. When the therapist was done with the extensions and asked for me to open my eyes, my eyes were red and tearing furiously. Speaks alot about her skills. Or rather, the lack-thereof.

When she finally completed the extensions, I was stupefied to see that the effects. It was exactly the same as the uncomfortable and torturous extensions done at City Plaza which only costs me $30! But I had actually paid $32 (voucher) + $30=$62 for this?! As if she has not extorted enough from me, she went on to offer me $388 packages and also kindly informed that removal of lashes would cost another $30! I was already boiling mad and wanted to get the hell out of the salon before I exploded from anger.

The extensions were glued onto the eyelids so my eyes just felt burdened and heavy, most uncomfortable so to speak. In the shower when I shut my eyes to prevent water from getting it, my eyelids felt painful because of the extension "pinching" on my skin.

During the night in my sleep, I felt the lashes poking my eyelids, to my utter horror, the extensions all fell OFF. Yes, within less than 24hrs! Oh the irony of her telling me that the extensions done at their salon is of good quality and will last for a good long time. In case you are wondering, I did not return to make a scene or request for them to rectify the job proper because I was pretty sure that if I had gone back I would have created a din and end up on Stomp. And judging by how the business conducts itself, they will definitely give me a piece of their mind, in the loudest manner possible.

May this nightmare serve as a reminder for all before deciding to purchase any deals associated with The Best Beauty.

Update - after reaching out to JuzToday, they have kindly offered to refund my purchase back in the form of store credits :)

Photo taken right after extensions were done

Less than 24hrs after extensions were done

Extensions all fell off by themselves!

What remains

Snapshot of deal from
JuzToday

Review of facial at SkinLab The Medical Spa, Wheelock Place

$28 Groupon deal includes 90 min Clinical Vita C Infusion Facial + Mask with Eye Treatment + 15 min Lactic Peel. Arrived on time for my appointment on a Sunday morning. Upon consultation, I made known that my key concern was blackheads. The consultant advised that I should top up for a medical peel (which was previously known as chemical peel, using salicylic acid) because the Lactic Peel included in my Groupon was much milder. The salicylic acid would allow the blackheads to be extracted easily subsequently.

With the promise of less painful extraction, I went ahead and topped up $38 for the peel. Mind you, this top up already costs more than the Groupon deal itself. I guess for me, I like to try and experience new treatments which will treat my blackheads and in particular, any treatments which will pave the way for less painful extractions is a must-try for me, provided it is within my affordability.

I had high expectations for the facial, SkinLab promoted themselves as a medical spa hence I had the impression that the products used in the facial must be of higher grade than your usual beauty salons. Unfortunately, the facial did not meet my expectations. During the exit interview, I had voiced out my disappointment.

Firstly, the salicylic acid peel served no purpose because the facial extractions still hurt (like a b!tch) to the same extent as my usual facials. In fact the blackheads extraction was not performed thoroughly. I was taken aback when the consultant explained that her beautician did not perform a full extraction as I was using a Groupon deal. I suppose a suitable analogy would be - imagine you went to a restaurant which serves you half-cooked food and the restaurant manager then explains to you "Oh we are serving you sub-standard food because you are a Groupon customer." *Slow clap* Another tiny gripe I had was, the beautician did not even trim my eyebrows. I was clearly not impressed.

The consultant went on to offer 2 subsequent facials at $268 and she promised that this time round the beautician will (1) perform the full suite of services (extraction in particular) and (2) leave the chemical peel on the nose for a longer period of time for the blackheads to be better exfoliated.

I felt this was illogical, the whole point of working with Groupon is to promote your brand to new customers like myself, and if your services and treatments were in fact that fantastic (like how it was with Gangnam), customers would be able to tell and see the results from this one trial session. Why would customers purchase any more of your services if the trial session produced no results? Needless to say based on my personal experience with SkinLab, my overall review is a thumbs down.

Review of lash extensions at HighBrow (part 2)

After touch-up session on 21 Jan

Picture taken on 27 Jan

Extensions all fell off in less than a week

Review of lash extensions at HighBrow (part 1)

Bought the Groupon deal at $42 for Full Eyelash Extensions + Touch Up. Arrived punctually for my appointment and I was promptly whisked off to start my lash extensions. Therapist kindly informs that I have to pay $3 for the eye masks which is necessary for them to proceed with the lash extensions.

Extensions done up nicely, in my opinion, thicker and longer than my prior extensions done at Dreamlash and Lolita The Beauty Studio. I was very impressed at how much more awake and alert I look with the lash extensions, not to mention my "zhng-ed" eyes definitely appeared more lively than it naturally is.

Before leaving, therapist reminded me of the steps to take care and prolong the lifetime of the extensions, most importantly being to avoid oil-based make-up removers. My usual remover from Biore is oil-based, later on that evening I purchased a water-based cleanser from Sephora, hoping that my efforts at taking care of the lashes will help to maintain it at its optimal condition.

Dipped cotton buds into the water-based cleanser and painstakingly started removing the eyeliner I had on like how the therapist had instructed. Even when showering, I avoided pointing the shower-head at my face. Unfortunately, right after showering I noticed the extensions on my right eye has fallen off significantly, such that there was a noticeable "hole" along my lash line.

The following day, I contacted HighBrow because I was bewildered at how the extensions could have detached themselves so quickly in less than 24hrs from my lash extension treatment, without hesitation they offered me a free touch-up as part of sales recovery (impressive service!). I was genuinely taken aback and very delighted. The touch-up restored my extensions back to its glorious form.

Unfortunately, my happiness did not last long as the extensions started falling off within days, at one week old my extensions already appear sparse and in dire need of a touch-up. Needless to say, I am looking forward to the touch-up session on 21 Jan!

Photo taken fresh after the extensions were done (7 Jan)

After shower. Look at where the red arrow is pointing (7 Jan)

After touch-up (8 Jan)

Extensions at 1 week old

Review of laser facial at Gangnam Laser Clinic, HarbourFront Centre

Received a complimentary laser facial session from the Gangnam team which came just in time for my wedding skin-prep.

Made the appointment on 18 Dec, approximately 1.5 weeks before wedding day in order to allow the skin to recover (fear of unexpected side effects after the laser treatment). I had high expectations for this laser facial after the raved facial I had at Gangnam Aesthetics. Furthermore, a close friend who went for the same treatment at their Raffles branch shared highly positive reviews. I mean, since laser facials are more penetrative than usual facials, the effects must be even more pronounced right?

Before heading down I had already checked out their prices and packages, seems reasonable and I just needed to see the effects after the treatment to convince myself to sign up.

Arrived at the clinic, filled in registration form and read through the long list of T&Cs on the indemnity form which kinda scared me because of the endless possibilities and side effects that may arise from the laser facial. Eventually I spoke to the doctor regarding my concerns and that my big day is coming so I cannot afford any awful bumps or spots on my face. Thankfully he laid all my fears to rest as the side effects only happen to a small handful of patients. Lastly, he added that his staff will pass me a post-laser treatment list of activities and products to avoid.

Before treatment started, the staff removed my makeup, albeit in a rather rough manner (Gangnam Aesthetics staff were much professional in this aspect), which left me rather displeased.

2 types of laser treatment was administered by the doctor, the first is the one that stings for skin resurfacing. The pain is definitely tolerable as it was only for a short 3-5mins. The "burnt" smell is due to facial hairs being burnt off by the laser. As I laid there going through the procedure, I silently hoped that the effects better be worth all these discomfort.

The next laser administered was for toning, this was a comfortable procedure as a warm probe was rolled around the face. After which the staff re-enters the room and requests that I shift to another room to recuperate with a mask applied to my face. The mask was icy cold and hence very soothing on my face.

After the staff removed my mask, she tells me that no further paperwork required and I was free to leave right away. So I enthsiastically checked out my skin in the mirror, I had expected bright, radiant skin but I was disappointed to see not much has changed on my face. Crestfallen, I left the clinic (which by then was empty, even the reception counter was empty) and without the post-laser treatment list.

Review of Premium Aesthetic Facial at Gangnam Aesthetics

Mention Korea & the first thing that comes to mind is the plastic surgery procedures. But beyond the plastics, you cannot help but agree that Korean women have fantastic complexion! Lunch time today, I popped over to Gangnam Aesthetics to redeem my Groupon and experience the difference of Korean facial treatments.

I tried out the Jaesang Revival Treatment Facial which is a "60 min Revival Treatment - Afford visages with a quick perk-me-up with this facial. Feel the immediate boost of vitality as this treatment makes use of an intense jet infusion of oxygen and vitamin to bless skin with a natural, youthful glow."

The facial treatment comprises of - cleanse, extract + eyebrow shaping, massage, oxygen infusion followed by mask. Unlike most facial saloons, Gangnam does not use a steamer to open up facial pores. Halfway through the facial, my skin just felt so pampered & well cared for that I was already convinced that I am not going to leave this place without signing up for a package because the therapist was so skilled, you could tell from the firm and consistent strokes she applies on my face.

Throughout the whole treatment, my therapist did not sell or recommend any products. She simply left me to enjoy the facial. Too awesome!

Another point which I felt was a small detail yet shows how detail-oriented Gangnam is, was after the massage, the therapist would cleanse and then use a hot towel to wipe and dry you up. That way, you will not feel like an oily deep fried fish fillet like how I usually am after a facial because of the massage oil residues. Lastly because I visited during lunch time, I do have to return to office, you will be glad to know that Gangnam has a dressing table in the treatment room for you to blow-dry your hair and touch-up your face before leaving the saloon :)

Once the facial ended, I checked my complexion in the mirror and the effects were instant, my skin was glowing radiance! Unlike other saloons which I frequent, I typically step out of the beauty saloon looking all red and bruised because of the intense extractions. This once again affirms my decision to sign up for a package so much so that once I exited the treatment room, I jumped the gun even before the therapists could speak & asked for the package price.

For Groupon customers, you are entitled to a 50% discount off. The minimum package is $1,500 credits and so you pay $750. The facial which I done today costs $128, so going by that, $1,500 will entitle me to roughly 11 sessions :) For those who are interested, the Groupon is still ongoing, act fast! (Groupon link)

Gangnam Aesthetics is located at
1 Harbourfront Walk
#02-226 Vivo City
Singapore 098585

Review of 150-Min Spa Indulgence at Venus Skin-Aesthetic Institute

The Groupon auntie strikes again! Off deal.com.sg I purchased this - Only $18 for 150-Min Spa Indulgence at Venus Skin-Aesthetic Institute, Tanjong Pagar - Includes Trifolia Facial Treatment + Refreshing Spring Dew Body Massage + Luminous Eye Treatment + $100 Spa Voucher + Eye Serum.

The therapist assigned to me was Lily and her massage technique was abit of a mix between TCM-cum-deep tissue strokes. Unlike the usual aromatherapy or Balinese massages offered at most massage joints, Lily was able to detect what was wrong with my body once she hits the various acupoints on my body. I was in awe especially when she touched my cold feet and hands, she immediately commented - 寒气，你一定吃喝很多冷的。Spot on Madam! *Hangs head down in shame* The massage definitely hurts when she presses on certain acupoints but like what Lily said - 不痛不通！

Of course, this deal being such a cheap bargain, I expected plenty of hard-selling. She proved me right. Though I was impressed by her massage techniques, I had no inclination of signing up for packages because the location was out of the way for me and the massage was not enjoyable for me at all.

The facial session which accompanied the deal was just a simple process comprising of cleanse, mild extraction, tidying up my brows (she basically just shaved off the stray strands) before ending off with a mask. Throughout the whole treatment she kept going on and repeating the package to me, I felt vulnerable because she had her hands on me and I cannot help but wonder if the facial procedures hurt more than they should be because of my rejections towards her advances lol.

I left the saloon with very unglam hair because of the massage oil and the train ride home was very uncomfortable because I was worried about bumping into people I know when I am in such a messy state.

Review of facial at HLH Sanctuary Beauty

When I last visited HLH Sanctuary Beauty for lash extensions, I made the mistake of purchasing one trial facial session from the therapist. I mean, hey if the eyelash extensions are THAT lousy, how fantastic could the facials be.

But since I already paid $68, I must not let that hard-earned money go down the drain. Reluctantly I made the appointment & I was proven right. It was a basic facial comprising of cleanse, scrub, steam, extract, massage & lastly, ending off with a mask.

The extraction was done half-heartedly & my nose (which is my key area of concern) was still polluted with blackheads after the facial *thumbs down* And to think that the therapist kept boasting of how marvellous their faical services are, damn lady, you gotta be kidding!