Review of body massage and premium facial at Beyond Beauty, Tampines

$42 Groupon comprised of -
60-min full body massage (choose 1):
 - Fusion massage
 - Ginger massage
 - Red wine massage
 - Swedish massage

60-min premium facial (choose 1):
 - Micro dermabrasion facial
 - Vita Glow facial
 - Bi Polar facial

15-min bird’s nest eye mask application
15-min royal steam bath or hot blanket treatment

I redeemed my Groupon yesterday, the massage and facial were most basic and nothing to shout about but what was abhorrent was when I checked back to the Groupon deal site only to realise that I've been short-changed! The consultant and beautician did not redeem the 15-min bird’s nest eye mask application and 15-min royal steam bath or hot blanket treatment for me.

As a customer I felt short-changed because I did not get to enjoy what I paid for. This is certainly not acceptable behaviour of a reputable beauty saloon and I have reached out to Groupon, let's see what they have to say.